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Customer Care

Contact Us Services & Policies About Us
Reading Glasses To Go
9131 King Arthur Drive
Dallas, TX, 75247
Tel: (800) 238-0907
Fax: (214) 688-1046

Frequently Asked Questions

  1. How do I find the frames I'm looking for?
  2. It's my first time buying reading glasses, where do I start?
  3. How do I select the right size and fit?
  4. How do I order?
  5. Can I save items for purchase later?
  6. What forms of payment do you accept?
  7. Is paying with a credit card online safe?
  8. Can I order by phone?
  9. How long will it take to ship my order?
  10. Can I return or exchange my frames?
  11. Can I return or exchange frames at a Reading Glasses To Go Store?
  12. What if I don't have a receipt?
  1. How do I find the frames I'm looking for?

    The world's largest selection of reading glasses is at your fingertips. If you know the type of style you're looking for, i.e., Half Frames, Full Vision, Bifocals, Sunreaders, etc, simply click on the correlating navigation tabs at the top of any page. Or, use our Quick Search option.

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  2. It's my first time buying reading glasses, where do I start?

    Start with our Primer for first timers guide.

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  3. How do I select the right size and fit?

    We've made finding the right size frame for your face simple with our "A Perfect Fit is Easy" graphics. Located just beneath each style, these simple graphics offer at-a-glance guidance about whether a frame is a good match for your face. If you desire more explanation simply click on these graphics. Click a second time where prompted to view specific measurements on any

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  4. How do I order?

    It's fun and easy to order at ReadingGlasses.com. Browse at your own pace in the World Largest Selection of Reading Glasses. Select an item, and simply click the "Add to Shopping Cart" button located under each style to place items in your shopping cart. Continue shopping or proceed to checkout. At any time you may delete an item from your Shopping Cart. Click the "Remove" button that appears to the extreme right of any item in your Shopping Cart.

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  5. Can I save items for purchase later?

    If your shopping is interrupted and you prefer to wait until another day to complete your purchase, you can return to our online store (from the same computer) within 10 days and your selections will remain on hold for you in your shopping cart. You may access your cart by clicking the shopping cart graphic on the top right corner of the home page, or at the bottom of any page.

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  6. What forms of payment do you accept?

    All prices in our store are listed in US dollars. We accept American Express, Visa, MasterCard, and Discover. Or, checkout via Paypal, Google Checkout, or Amazon Checkout.

    Or, you may send your order by mail along with your check.

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  7. Is paying with a credit card online safe?

    Every credit card purchase you make at ReadingGlasses.com is backed by our Safe Shopping Guarantee.

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  8. Can I order by phone?

    Our expert customer service advisors love helping people. We welcome your toll free call at 1-800-238-0904 or, send us e-mail. We're happy to help you.

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  9. How long will it take to ship my order?

    Most orders are processed the same business day they are received. A business day is Monday through Friday, excluding Holidays.

    For International or Expedited Delivery refer to: Shipping and Handling.

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  10. Can I return or exchange my frames?

    We accept any return made within 30 days for any reason. Our products are guaranteed. No fine print. No Arguments.

    If you do need to return or exchange a product, just follow our Easy Return Policy.

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  11. Can I return or exchange frames at a Reading Glasses To Go Store?

    Yes, absolutely! But, you must present your receipt from your web purchase. If your receipt from your web purchase is missing, we will be happy to process your return through our customer service department at our corporate address noted above. Use the Store Locator to find the store nearest you.

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  12. What if I don't have a receipt?

    No problem, we'll look it up for you.

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